1-888-900-9192
English
1-888-900-9192
English

VIRTUAL TERMINAL

Take payments
from your computer
or phone.

Charge credit card payments using your computer or phone. Simply log in to our online virtual terminal and charge.

Store owner accepting a payment over the phone on her Paystone virtual terminal
Map of Canada representing accepting remote payments from anywhere in the country

Accept payments from virtually anywhere.

Process credit card payments wherever you have internet access. Our virtual terminal makes it easy to take payments remotely or over the phone without needing a physical terminal or card reader.

1

Log in to your virtual terminal account

2

Enter your customer’s info or choose a card on file

3

Charge their card and get paid

Charge repeat customers
quickly and easily.

Store payment information and preferences in secure customer profiles that you can easily add to an order. You can also automatically charge your customers at set intervals with recurring payments.

  • Secure customer profiles
  • Recurring billing and subscriptions
  • Email receipts
Recurring Transactions
Employee in restaurant using virtual terminal

Bill, manage, and track — all in one place.

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Recurring Billing

Make life easier with automated billing. Set up instalments or recurring plans, manage subscriptions, and get notified when payments occur.

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Sales Insights

Get real-time reporting from any computer or mobile device. See detailed transaction histories, run custom reports, and analyse trends in revenue.

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Customer Analytics

Gain insights about new, returning, and top customers. When used with your product catalogue, you can also pinpoint product preferences and upsell opportunities.

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Product Catalogue

Manage all your products in one place. Organize your products by categories, create descriptions, and upload images.

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Fraud Guard

Reduce your risk of chargebacks with fraud management tools that analyse transactions and allow you to review or decline transactions based on risk-level

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Online Payment Gateway

Our virtual terminal also comes with e-commerce tools, including hosted payment pages, to help you accept payments on your website

See more features

Basic Features

  • Credit Card Sales
  • Refunds and Voids
  • Pre-Authorization
  • Automatic or Manual Batch Settlement

Advanced Features

  • Recurring Billing - Set up subscriptions, prorated billing, metered billing, or one-time fees, and simplify the way you get paid
  • Instalment Payments - Automatically bill your customers’ preset amounts with a start and end date
  • Product Catalogue - Organize your products by categories, create descriptions, and upload images
  • Customer Profiles - Create secure customer profiles to store shipping information, preferences, and payment methods
  • Card Updater - Never miss a payment due to expired credit cards on file. Card updater Automatically updates expired credit card info

Admin Features

  • Sales Analytics - Track sales, create custom reports, and analyse trends in revenue from any smart device
  • Customer Analytics - View sale activity by customer and pinpoint product preferences and up-sell opportunities
  • Fraud Guard - Help protect your business with fraud management tools that analyse transactions to determine risk-level and allow you to manually review or automatically decline transactions based on risk-level
  • User-Permission Control - Create unlimited secure user accounts for your employees. Control and customize each user s access level and permissions

Compatibility

  • Ingenico iPP320 Countertop PIN Pad
  • Ingenico iCMP Wireless PIN Pad
Customer in furnishings store using debit machine to pay with debit card

Need to take in-person
debit payments too?

Connect one of our PIN pads to your computer or phone,
and let your customers tap, swipe, or insert their debit
and credit cards to pay.

Premium Features

Online Invoicing

Send invoices to your customers' inboxes, and
allow them to make secure payments in just a
few clicks.

Tell me more

Online Invoicing

Overview

Online invoicing gives you the ability to accept online payments without needing a website. Add products and services or select them from your existing Converge Virtual Terminal product catalogue to create quotes and invoices, then email them to your customers. Once your customers select a quote, it automatically converts to an invoice so they can pay online. Once a customer pays, you both get emailed a receipt.

Customization

Customize the look and feel of your invoices with company information, logos, and themes. You can also change your email messaging, add discount amounts, and use custom fields on your invoices to add an extra personal touch.

Automatic Tax Calculation

Taxes are automatically calculated based on your business and your customer s location. If you need to customize tax settings or add tax regions, you can do that too.

Faster Payments

When you send an invoice to a customer, they can view and click the payment button from any device. After they click the button, a payment page appears allowing them to confirm the payment.

Email notifications

Keep in touch with your customers by sending custom emails, payment reminders, and overdue payment notifications. Set the number of days before and after the payment due date, and your reminders will send automatically.

Real-time updates

Get immediate notifications when an invoice has been paid. View the real-time status of all sent invoices and easily void, pend, or refund invoices.

Tokenization

Store customers credit card information on file without any risk of card theft. Tokenization protects this sensitive data by automatically replacing it with randomly generated numbers so in the event of a data breach the information is useless to thieves.

Tokenization

Get an additional layer of security. Protect your customers' sensitive data by automatically replacing it with randomly generated numbers.

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Tokenization

Tokenization protects card data when it’s in use during a transaction or at rest. It replaces cardholder data with a unique token ID to be used for subsequent transactions (like instalment payments). So instead of storing card information on your system, you’re storing a token. This means if there was a data breach and the token was stolen, it would be useless to hackers because it can only be used in your merchant account.

  • Increased security against data breaches
  • Eliminates the possibility of having card data stolen
  • Ideal for card-not-present payments

Ready to grow your business?

FAQs

What is a virtual terminal?
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A virtual terminal turns your computer into a credit card terminal—it allows you to manually process payments right from a web browser. It’s great for remote billing or taking credit card payments over the phone.

What devices can I use a virtual terminal on?
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Our Converge Virtual Terminal is available as a web application and a mobile application. You can use all virtual terminal functions on computers and iOS and Android devices.

What cards can be charged with a virtual terminal?
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All accepted credit cards are supported by Converge Virtual Terminal. If you need to accept debit transactions, you can pair your virtual terminal with our wireless or countertop PIN pads